Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the websites, products, and services (collectively, the “Services”) provided by Invictus Systems LLC (“Invictus Systems,” “we,” “us,” or “our”). By accessing or using the Services, purchasing from us, or submitting a request, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Acceptance of terms

By using the Services or entering into an order, statement of work, or other agreement with us that references these Terms, you confirm that you are at least 18 years old, have the authority to enter into these Terms (individually or on behalf of an entity), and accept these Terms in full.

2. Definitions

• “Customer,” “you,” or “your” means the individual or entity using or purchasing the Services.
• “Order” means any proposal, quote, statement of work, subscription, or checkout confirming the Services purchased and the applicable fees.
• “Fees” means the amounts payable for the Services as set out in an Order.

3. Services

Invictus Systems is a software studio that designs and builds custom software for clients, including SaaS platforms, web applications, websites, e-commerce stores, APIs and integrations, and related professional services such as design, development, security, automation, and ongoing support and maintenance. The specific scope, deliverables, and timelines for any engagement are described in the applicable Order. We may modify, enhance, or discontinue features of the Services from time to time.

4. Eligibility & accounts

You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information and to keep it updated. Notify us immediately of any unauthorized use of your account.

5. Pricing, billing & payment

• Custom pricing. Fees are quoted on a per-engagement basis as set out in your Order. Pricing displayed on our website is illustrative; your binding price is the amount stated in your Order.
• Payment processor. Payments are processed securely through Stripe. By submitting payment, you authorize us (via Stripe) to charge the applicable Fees to your selected payment method.
• Recurring charges. If you purchase a subscription or recurring service, you authorize recurring charges at the stated interval until the subscription is cancelled in accordance with Section 7.
• Taxes. Fees are exclusive of taxes. You are responsible for all applicable sales, use, VAT, or similar taxes, excluding taxes on our net income.
• Late or failed payments. If a payment fails or is overdue, we may suspend or terminate the Services and pursue any amounts owed.

6. No refunds

This no-refund policy applies to all Fees, including one-time payments, deposits, setup fees, subscription fees, and renewal fees. By purchasing, you expressly acknowledge and agree that:

• You are not entitled to a refund or credit for any payment already made;
• Subscriptions: every subscription payment is non-refundable and non-pro-ratable, including the most recent automatic renewal charge — even if you did not use the Services during the period, and even if you intended to cancel but did not do so before the renewal date;
• Cancelling a subscription stops future renewals only and does not refund Fees already paid for the current or any prior billing period;
• You will not initiate a chargeback or payment dispute for charges authorized under these Terms; unauthorized chargebacks may be contested with evidence of your acceptance of these Terms.

Nothing in this section limits any rights you may have that cannot be waived under applicable mandatory consumer-protection law.

7. Subscriptions, renewals & cancellation

Subscriptions automatically renew at the end of each billing cycle at the then-current rate unless cancelled before the renewal date. It is your responsibility to cancel before a renewal occurs. Once a renewal charge is made it is final and non-refundable, even if you forgot to cancel or did not use the Services during the new period. You may cancel at any time through the method we make available or by contacting us at info@invictussystemsllc.com; cancellation takes effect at the end of the then-current billing period, and you retain access until then. As stated in Section 6, no refunds, credits, or pro-rated amounts are issued for any payment already made, including subscription and renewal Fees.

8. Acceptable use

You agree not to: (a) use the Services unlawfully or in violation of these Terms; (b) infringe the intellectual-property or privacy rights of others; (c) attempt to gain unauthorized access to the Services or related systems; (d) transmit malware or interfere with the integrity or performance of the Services; (e) reverse engineer or resell the Services except as expressly permitted; or (f) use the Services to send unsolicited communications or unlawful content.

9. Intellectual property

The Services, including all software, content, and trademarks, are owned by or licensed to Invictus Systems and are protected by intellectual-property laws. Except for rights expressly granted in an Order, we retain all right, title, and interest in our pre-existing materials and the underlying platform. Ownership of custom deliverables produced specifically for you is governed by the applicable Order; unless otherwise stated, ownership transfers only upon full payment.

10. Confidentiality

Each party may receive confidential information from the other. The receiving party agrees to use such information only to perform under these Terms and to protect it with reasonable care, except where disclosure is required by law.

11. Third-party services

The Services may integrate with or rely on third-party services (such as Stripe, cloud providers, and other vendors). We are not responsible for third-party services, and your use of them may be subject to their separate terms.

12. Disclaimer of warranties

EXCEPT AS EXPRESSLY STATED IN AN ORDER, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INVICTUS SYSTEMS AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS PRECEDING THE EVENT.

14. Indemnification

You agree to indemnify and hold harmless Invictus Systems and its owners, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Services, your content, or your breach of these Terms.

15. Term & termination

We may suspend or terminate your access to the Services at any time if you breach these Terms, fail to pay Fees, or use the Services unlawfully. Upon termination, your right to use the Services ceases. Sections that by their nature should survive termination — including payment obligations, the no-refund policy, intellectual property, disclaimers, limitation of liability, and indemnification — will survive.

16. Governing law & disputes

These Terms are governed by the laws of the State of [Your State], United States, without regard to its conflict-of-laws principles. You agree that any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in [Your County/State], and you consent to the jurisdiction of those courts.

17. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Material changes will be effective upon posting (or as otherwise required by law). Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

18. Entire agreement & severability

These Terms, together with any Order and our Privacy Policy, constitute the entire agreement between you and Invictus Systems regarding the Services and supersede all prior agreements on that subject. If any provision is found unenforceable, the remaining provisions will remain in full force and effect.

19. Contact us

Questions about these Terms? Contact us at:

Invictus Systems LLC
Email: info@invictussystemsllc.com